I purchase office 2010 software professtional and installed on my laptop.I continue to receive message that:THE SETUP CONTROLLER HAS ENCOUNTED A PROBLEM DURING DURING INSTALLATION.PLEASE REVIEW THE LOG FILE FOR FURTHER INFORMATION ON THE ERROR.Furthermore i wanted to unintall the office2010 software it is not possible for me to do it .After trying on several times it is not possible to uninstall it.Is there anybody up there to assist me.
Đang xem: Microsoft Office 2010 Problem
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Rohn007
Replied on March 18, 2011
First thing to do is follow the advice, check the event viewer:
Examine the Vista/Win7 Event Viewer
http://windows.daiquansu.mobi.com/en-US/windows-vista/Open-Event-Viewer
Vista and Win7 Event Viewer are essentially the same.
Something is “broke”. What is happening when you try to open it? Is there an error message?
Take a look in the Event viewer, go to the Start menu, enter “event” in the search window, click on “Event Viewer”.
In event viewer, open the Error and Warning message categories. Look for a source like Outlook or MS Office and also look for the time that you had the problem (ie just a couple of minutes ago).
Report the error code and full, exact error message text you find that appear relevant.
After reviewing the the event log you can try doing a repair on your office installation. If that doesnt” work, here are several techniques for uninstalling Office:try following this procedure to repair the office installation:Repair or remove Office 2010 – http://office.daiquansu.mobi.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx?CTT=1
or
Click to Run: Switch to using an MSI-based Office 2010 edition -http://office.daiquansu.mobi.com/en-us/excel-help/click-to-run-switch-to-using-an-msi-based-office-edition-HA101850538.aspx?CTT=3Try is this trouble shooting procedure. Work through the whole thing:How to trouble shoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002http://support.daiquansu.mobi.com/kb/921541(no %temp% folder)If that doesn”t work, then try this more aggressive uninstall (followed by re-install) procedure:FIXIT uninstall tools for Office 2003, 2007 or 2010 suites (including starter) if you cannot uninstall it from Control Panelhttp://support.daiquansu.mobi.com/kb/290301 (no %temp%)
·Note: if uninstall of Click to Run Starter does not work:
·Start run window:
·Start Services dialog: services.msc
·Locate ‘Client Virtualization”
·Right click, select Properties.
·Set Startup type to disabled and Stop the service.
·Repeat Fix It from KB 290301
·
Manually uninstall the 2007 Office system if you cannot uninstall it by using the “Add or Remove Programs” feature -http://support.daiquansu.mobi.com/kb/928218(%temp%)
For 2010 clean up procedure remains the same, just have to make some number substations:
Change all references to Office suites:Office 2002 = Office 10.0Office 2003 = Office 11.0Office 2007 = Office 12.0Office 2010 = Office 14.0
·The best way to clean the %temp% folder is after a reboot, so if you are planning to reboot, hold off on that step or repeat the %temp% cleanup after reboot
·open the run window: + R
·type %temp%,
·press ,
·Windows Explorer opens in the TEMP folder
·Select all files: + A
·
·For any files in use, justSKIP them
·For Windows XP and Windows Server 2003, clickStart, click Run, type %AllUsersprofile%Application Datadaiquansu.mobiOfficeData, and then clickOK.
2 Additional Tools to uninstall Office – http://www.associatedcontent.com/article/7809800/how_to_completely_remove_the_daiquansu.mobi.html?cat=15
if 290301 doesn’t work, Google and download the old MS Cleanup tool msicuu2.exe
.*****.As computer scientists we are trained to communicate with the dumbest things in the world – computers – so you’d think we’d be able to communicate quite well with people.Prof. Doug Fisher
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.